NCIL’s advocacy impact was being diluted by a fragmented digital presence across five separate platforms. Their scattered member resources and disconnected communication systems were creating barriers.

The National Council on Independent Living (NCIL) is the longest-running national cross-disability grassroots organization, driven by and dedicated to people with disabilities. Founded in 1982, NCIL has represented thousands of organizations and individuals, advocating tirelessly for the human and civil rights of people with disabilities across the United States. NCIL envisions a world in which people with disabilities are valued equally and participate fully.

NCIL represents thousands of organizations and individuals including individuals with disabilities, Centers for Independent Living (CILs), Statewide Independent Living Councils (SILCs), and other organizations that advocate for the human and civil rights of people with disabilities throughout the United States. NCIL’s mission is to advance the disability-led Independent Living Movement to expand the capacity of Independent Living Programs to enhance the human and civil rights of all people with disabilities.

Our Partnership Approach

  • WordPress Platform Development (Kadence Theme Integration)
  • AMO Member Portal & Resource Management System
  • Content Consolidation Strategy (5 websites unified)
  • Advocacy Campaign Management Tools
  • Member Directory & Networking Platform
  • Accessibility Excellence Implementation
  • Staff Training & Ongoing Platform Support

The Challenge:

Association executives were spending countless hours managing multiple systems instead of advancing their mission. Members struggled to find resources, connect with peers, and engage with advocacy initiatives. The administrative burden was preventing NCIL from maximizing their voice as the national leader in disability rights advocacy.

Our Approach

AMO implemented our all-in-one membership management platform to unify NCIL’s fragmented operations across multiple systems. Our solution integrated member management, advocacy coordination, and resource distribution into a single platform while maintaining NCIL’s industry-leading accessibility standards.

AMO Platform Implementation:

  • Member Management & Engagement: We configured AMO’s member portal to give NCIL’s diverse membership—individuals with disabilities, Centers for Independent Living, and advocacy organizations—24/7 access to resources, networking opportunities, and advocacy tools. The platform enables automated member communications, targeted messaging based on member categories, and self-service profile management.
  • Automated Administrative Operations: AMO’s integrated dues management and event registration modules eliminated NCIL’s manual administrative burden. Members can now automatically renew memberships, register for advocacy events, and access resources without staff intervention. This freed NCIL’s team to focus on advancing the independent living movement rather than managing spreadsheets and manual processes.
  • WordPress Integration Excellence: Our market-leading WordPress plugin seamlessly embedded the member portal into NCIL’s existing website infrastructure. This native integration ensures members experience one cohesive platform while NCIL maintains complete control over their advocacy messaging and organizational branding.

WordPress-AMO Integration: NCIL now operates a powerful all-in-one membership management platform that strengthens their position as the national leader in disability rights advocacy. Members enjoy seamless access to resources, networking opportunities, and advocacy tools through an accessibility-optimized interface.

Partnership Success

The integrated platform eliminates the confusion of multiple systems while dramatically improving member engagement with advocacy initiatives. NCIL’s staff can now focus on mission advancement instead of managing fragmented technology systems.

The modern membership management solution maintains NCIL’s industry-leading accessibility standards while providing the scalability needed for continued growth in the independent living movement.

NCIL’s enhanced digital presence and streamlined advocacy tools have strengthened their voice in policy discussions and expanded their reach to potential new members who benefit from the independent living movement’s mission.

View more about the AMO platform.