KAHC’s existing systems were creating significant barriers to both operational efficiency and member satisfaction. The organization faced the common association management challenges that AMO was specifically designed to solve.
The Kentucky Association of Highway Contractors (KAHC) is a member association representing the transportation and construction industry across Kentucky. As an established organization serving contractors, suppliers, and industry professionals, KAHC needed to modernize their membership operations while maintaining their professional reputation and serving their diverse membership base.
Like many associations, KAHC was struggling with manual membership processes that consumed valuable staff time and created barriers to member engagement. They needed a comprehensive platform that could automate operations while providing members with the modern, accessible experience they expected.
Our Partnership Approach
- Automated member data management with advanced sorting, tagging, and profile capabilities
- Streamlined dues collection with automated billing, renewals, and payment processing
- Complete event registration system with payment collection and attendee tracking
- Seamless website integration maintaining design integrity while adding powerful member functionality
- 24/7 member access across all devices for dues payment, event registration, and directory access
- Platform designed with accessibility in mind, ensuring all members can easily navigate and engage
The Challenge:
The NC Sweet Potato Commission faced dual operational challenges that required both robust membership management and sophisticated public engagement capabilities. Their existing platform couldn’t handle the complexity of managing grower memberships while simultaneously promoting sweet potatoes to consumers through seasonal campaigns and recipe discovery.
Our Approach
The AMO and ArcStone partnership delivered a comprehensive dual-platform solution that seamlessly integrates robust membership management with sophisticated consumer engagement tools.
AMO Platform Implementation:
- Automated Operations: Eliminated manual dues processing and event management, freeing staff to focus on strategic member value and organizational growth
- Digital Member Directory: Replaced costly paper directories with sophisticated digital platform featuring advanced search, filtering, and member networking capabilities
- Accessibility Excellence: Achieved 91/100 accessibility score, ensuring all members regardless of age or ability can fully engage with the platform
- Member Self-Service: Empowered members with 24/7 access to pay dues, register for events, and access resources without staff intervention
WordPress-AMO Integration: The ArcStone-designed consumer website integrates seamlessly with AMO’s membership backend, ensuring consistent branding and unified data management while serving both public and member audiences.
Partnership Success
The AMO platform transformation delivered immediate and lasting benefits for KAHC’s diverse membership base, from seasoned industry professionals to newer contractors entering the field.
By eliminating paper directory costs, reducing administrative overhead, and streamlining event management, KAHC can invest more resources directly into member programs, industry advocacy, and professional development opportunities. This improved resource allocation directly benefits members through enhanced services, better industry representation, and more valuable association programs.
